Final Correspondence from AA
This is their final correspondence letter emailed to us in response to our initial complaint for our Las Vegas trip. I’m sure this is another form letter sent to myriads of plaintiffs in response to problems with check-in. Again it is an outbound email address only, so the feedback loop is officially closed on their [...]
Posted at 4:36 pm on July 7, 2008 | leave a comment | Filed Under: AA correspondence | Tagged: american airlines, baggage, check-in, correspondence, customer relations, customer service, security measures | read on
2nd Response from Customer Relations Team via Postcard
June 9, 2008
Posted at 2:24 pm on June 25, 2008 | leave a comment | Filed Under: AA correspondence | Tagged: american airlines, complaint, correspondence, customer relations, customer service | read on